Privacy Policy – okvet Casino Philippines

1. Introduction

okvet ("okvet," "we," "us," "our") operates the online gaming platform accessible at okvet.vip (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player") who register and interact with the okvet Platform.

This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data. This Policy applies to all personal data collected through the okvet Platform, including via our website, mobile-optimized interface, live chat, and customer support channels.

By registering an account on okvet or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the okvet Platform.

This Policy should be read alongside our Terms & Conditions, which govern your use of the okvet Platform generally.

2. Personal Data We Collect

okvet collects the following categories of personal data from players:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify you are 21 years of age or older);
• Gender (optional, for personalization purposes);
• Philippine mobile number;
• Email address;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID);
• Proof of address documents (e.g., utility bill, bank statement issued within the last three months);
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement);
• Selfie or liveness verification image where required.

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods used;
• GCash or PayMaya account reference numbers;
• Bank account details (BPI, BDO, Metrobank) where used for transactions;
• Transaction history and account balance records.

2.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session timestamps and login history;
• Cookies and similar tracking technologies (see Section 9).

2.6 Communications Data

• Live chat transcripts and support ticket records;
• Email correspondence with okvet;
• Feedback and survey responses.

3. How We Collect Your Data

okvet collects personal data through the following means:

• Directly from you – when you register an account, complete identity verification, make deposits or withdrawals, contact support, or participate in promotions;
• Automatically – through cookies, web beacons, and server logs when you access and use the Platform;
• From third parties – including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

okvet uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your okvet account;
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with applicable regulations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard;
• Gaming services: To provide access to games, record gaming activity, and calculate winnings;
• Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may need support;
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access;
• Legal compliance: To comply with applicable Philippine laws, regulatory requirements, and court orders;
• Customer support: To respond to your inquiries, complaints, and support requests;
• Marketing & promotions: To send you relevant bonus offers and promotional communications, where you have consented to receive them;
• Platform improvement: To analyze usage patterns and improve the okvet Platform's features, performance, and user experience.

5. Legal Basis for Processing

okvet processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the okvet gaming services you have registered for);
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations, age verification requirements, and regulatory reporting obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights;
• Consent: Processing for marketing communications and optional personalization features, where you have given explicit consent. You may withdraw consent at any time by contacting support.

6. Data Sharing & Disclosure

okvet does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, to process your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers who assist in verifying your identity and screening for financial crime risk;
• IT and platform service providers: Cloud hosting, cybersecurity, and software providers who process data on our behalf under strict data processing agreements;
• Regulatory authorities: Philippine government agencies, law enforcement, and regulatory bodies (including PAGCOR) where disclosure is required by law or court order;
• Fraud prevention networks: Industry fraud prevention databases where sharing is necessary to protect the Platform and other players.

All third-party service providers who process personal data on behalf of okvet are contractually required to maintain appropriate security standards and to process data only for the purposes specified by okvet.

7. Data Retention

okvet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations;
• Transaction records are retained for a minimum of five (5) years;
• Gaming activity logs are retained for three (3) years;
• Customer support communications are retained for two (2) years;
• Marketing consent records are retained until consent is withdrawn and for one (1) year thereafter.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with okvet's data disposal procedures.

8. Data Security

Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okvet Platform;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• Two-factor authentication (2FA) options for account login;
• Regular security audits and penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Secure data centers with physical access controls and 24/7 monitoring.

While okvet takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your okvet login credentials. If you suspect unauthorized access to your account, contact our support team immediately.

9. Cookies & Tracking Technologies

okvet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the okvet website.

9.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and responsible gaming tool configurations) to improve your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and usability.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

9.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the okvet Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by okvet:

• Right to be informed: The right to know what personal data okvet collects and how it is used (as described in this Policy);
• Right of access: The right to request a copy of the personal data okvet holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the okvet Data Privacy team via live chat or email at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Minors & Age Restriction

If you are a parent or guardian and believe that a minor has registered on the okvet Platform, please contact our support team immediately at [email protected] so we can take appropriate action.

12. Changes to This Privacy Policy

okvet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform.

The updated Policy will take effect on the date specified in the notice. Your continued use of the okvet Platform after the effective date constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way okvet handles your personal data, please reach out to our Data Privacy team:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.